Troubleshooting and Common Errors
All about troubleshooting
Articles in Troubleshooting and Common Errors
Database Connection Failed - First Steps to Diagnose
A "Database Connection Failed" or "500 Internal Server Error" usually indicates that your application cannot communicate with its MySQL database. Before logg...
Read MoreResolving Stale UI Issues (How to Clear Your Cache)
After a seamless Over-The-Air (OTA) update, you might occasionally notice that buttons look misaligned or certain dropdown menus aren't working. This does no...
Read MoreWhy Am I Not Receiving Email Notifications?
If your system is failing to send invoices, password resets, or system alerts, the issue is typically related to your server's outbound mail configuration. T...
Read MoreCan't find what you're looking for?
Our support engineers are ready to help you resolve your issue.
Log a Support Ticket